Browsing, social media and everyday essentials
Normal price from month 4: R469/month
Uncapped fibre on a prepaid, month-to-month service. Check your building, choose your speed and get connected without a long-term contract.
Type your complex or building name below. We'll show whether KUUH is available now, coming soon, or needs a manual check.
Choose any KUUH package. Pay 50% of the normal price in month one, stay on reduced pricing for months two and three, then continue month-to-month at the normal price from month four.
Your devices are like taps sharing one main pipe. Open more taps and each one gets a smaller share. A faster package is a wider pipe, so more can flow to everyone at the same time.
Every count here is active and appears in the pipe. Gaming is treated as an activity; its hardware appears as a computer or an added gaming console.
Enkulu should comfortably support this household. More speed would add extra headroom, but it is not required.
Branch thickness shows the Mbps available to each device. A ×2 or ×3 badge changes the number of devices, not the per-device pipe width.You never run out of data. More speed gives your household more room when several people and devices are online together.
Add the people, devices and online activities in your home. The meter responds as you build, then explains the right package in plain language.
Tell us a little about your home. We will suggest a starting speed, and you can refine it in the full household builder below.
Browsing, social media and everyday essentials
Normal price from month 4: R469/month
Streaming, work-from-home and growing households
Normal price from month 4: R649/month
Busy homes, gaming and HD/4K streaming
Normal price from month 4: R759/month
Heavy use, premium speed and full home setups
Normal price from month 4: R999/month
New customers only. The selected package must remain active for the first three months. Normal pricing applies from month four. Payment is required before activation. KUUH remains prepaid and month-to-month. Terms and conditions apply.
Read full terms ↗Start with your building, choose your speed and let the KUUH team guide the next step.
Search your building and see whether KUUH is available, coming soon or needs a manual check.
Compare every package or use the simple recommender based on devices and how your home gets online.
Share your selection, complete the required details and arrange the next available installation step.
Start on WhatsAppShare your valid referral code when referring a new customer. Once they are installed, activated and have paid their first invoice, you receive R250 towards your next invoice.
Towards your next invoice after the referral qualifies.
Send the new customer's name, contact details, building or area and your valid KUUH referral code.
The referred customer signs up with your code and KUUH completes their installation.
The referral becomes successful once their service is activated and their first invoice has been paid.
KUUH adds R250 account credit to the referring customer's account towards their next invoice.
Open your account, pay, change your speed or talk to the KUUH support team.
KUUH is a proudly South African internet service provider making fast, reliable fibre more accessible to homes and communities.
Our name is rooted in “ku” and the idea of being on and online. It reflects our purpose: keeping people connected and moving forward.
The internet is more than a service. It is how people work, study, stream, communicate, earn and stay connected to the people who matter. That is why we offer uncapped, month-to-month fibre with fair pricing, flexible options and support from people who care.
KUUH was built from humble beginnings. We understand how frustrating it is when internet is expensive, unreliable or difficult to manage. So we keep things simple: dependable fibre, honest value and a service you can count on.
We are here to help more people get online and stay connected to the opportunities, information and people that matter.
Our promise is simple:Keeping you connected to the world with quality fibre.STAY KUUH-NECTED

These messages were shared directly with the KUUH team by real customers during 2026.
“KUUH is my only connection to my family. Thank you so much.”
“You always go the extra mile. Your consistency and commitment are unmatched. I have never had a service provider like you.”
“I really appreciate your advice and support. I raised the router as suggested and all is well.”
“I really appreciate your quick responses and how you try to solve issues.”
“Excellent customer service.”
“The network signal is perfect. I love it.”
“Thank you for the swift response. Excellent service.”
“Thank you for the feedback. I really appreciate your good service.”
“We are back online. Your fibre is our life.”
“Your WiFi was the best. Thank you for everything.”
“I came back and the WiFi was perfect.”
“Your service is impressive.”
“You put a human touch into your service. You are different—keep up the good work.”
“Thank you for the excellent service and cooperation. I wish KUUH continued success.”
“Wonderful service. The technician was humble, kind and respectful.”
“I look forward to using KUUH again when I am in an area you serve.”
“I am very happy with your service.”
“I was recommending KUUH WiFi to my colleagues.”
“The speed is good and smooth. Thank you.”
“You always help me out. Thank you so much.”
“KUUH is very good and the speed is great.”
“Great staff. Thank you so much.”
“Thank you for always supporting us and for your patience.”
“You guys are super. It is perfect. Thank you!”
Customer names are withheld for privacy. Messages have been lightly edited for spelling and readability without changing their meaning.
From family time and studying to work calls and everyday entertainment, KUUH keeps your home moving.
Short answers to the things customers ask most. The full customer terms remain the final source.
KUUH services are provided on a month-to-month, prepaid basis and are governed by our Terms and Conditions. There is no fixed-term or long-term contract unless KUUH agrees otherwise in writing.
You must pay on or before your monthly Billing Date.
KUUH may restrict, suspend or disconnect your service. A grace period may sometimes be allowed, but it is not guaranteed.
Yes. You can submit a cancellation request at any time through KUUH’s official channels. Because services are prepaid, cancellation will usually take effect at the end of your current paid billing cycle. If service is needed beyond that date, KUUH may charge a pro-rata amount for the additional days. Contact support to arrange the cancellation date, device recovery and any applicable pro-rata billing.
Yes. You can request a Pause before your next billing cycle starts. A billing cycle that has already been paid for cannot be paused or refunded. Once approved, the Pause takes effect from the start of the next billing cycle.
Not usually. The ONT generally remains KUUH’s property unless KUUH tells you otherwise in writing. Certain devices may be purchased where KUUH offers that option.
It is not the full purchase price of the device. It gives you access to use an eligible service device, but the device must still be returned unless you pay the full ownership price.
KUUH may pay the Account Holder R200 by EFT if an eligible device is returned in acceptable condition and the banking details can be verified.
You must pay the remaining ownership balance before ownership transfers. At the effective date of the Terms, that balance is R650 where the full ownership price is R850.
If the device is lost, stolen, not returned or damaged beyond fair wear and tear, KUUH may charge the replacement amount. At the effective date of the Terms, the replacement charge is R850 and the R200 already paid is not refundable.
No. KUUH will only pay by EFT into a bank account in the Account Holder’s name.
Only if KUUH is satisfied that they are authorised. KUUH may refuse to act on instructions from unverified people.
Possibly. KUUH may consider a pro-rata credit for qualifying downtime caused by a KUUH-side outage.
Not generally. KUUH supports the internet service and KUUH-managed infrastructure, not unrelated third-party devices.
Check your building and we'll show you what to do next.