Kuuh Internet Services Data Protection Policy

1. Introduction

Kuuh Internet Services (Pty) Ltd (“Kuuh”) is committed to protecting the privacy and confidentiality of personal information. This policy outlines how we comply with the Protection of Personal Information Act (POPIA) of South Africa and ensure the protection of personal data.

2. Definitions

  • Personal Information: Any information that identifies an individual or relates to an identifiable individual.
  • Processing: Any operation or activity concerning personal information, including collection, storage, use, dissemination, or destruction.

3. Purpose

The purpose of this policy is to ensure that Kuuh manages personal information responsibly, transparently, and in accordance with the principles of the POPIA.

4. Scope

This policy applies to all employees, contractors, and partners of Kuuh who process personal information.

5. Principles of Data Protection

Kuuh adheres to the following principles in handling personal information:

5.1 Accountability

Kuuh takes responsibility for ensuring that personal information is processed in compliance with the POPIA.

5.2 Processing Limitation

Personal information is processed lawfully and reasonably, not infringing on the privacy of individuals.

5.3 Purpose Specification

Personal information is collected for specific, explicitly defined, and legitimate reasons related to Kuuh’s services.

5.4 Further Processing Limitation

Further processing of personal information is only conducted in a manner compatible with the purpose for which it was initially collected.

5.5 Information Quality

Kuuh ensures that personal information is accurate, complete, and updated when necessary.

5.6 Openness

Kuuh maintains transparency about how personal information is collected, processed, and stored.

5.7 Security Safeguards

Kuuh takes appropriate technical and organizational measures to secure personal information against risks such as loss, unauthorized access, and destruction.

5.8 Data Subject Participation

Individuals have the right to access their personal information and request correction or deletion of inaccurate or outdated information.

6. Collection of Personal Information

Kuuh collects personal information directly from individuals or indirectly through third parties where necessary, ensuring the information is necessary for our purposes.

7. Use of Personal Information

Kuuh uses personal information to provide internet services, manage customer relationships, and comply with legal obligations. Personal information is not used for purposes incompatible with the original purpose without the individual’s consent.

8. Disclosure of Personal Information

Kuuh does not disclose personal information to third parties without consent, except where required by law or necessary for the performance of services.

9. Data Security

Kuuh implements security measures to protect personal information, including encryption, access controls, and regular security assessments.

10. Data Subject Rights

Individuals have the right to:

  • Request access to their personal information.
  • Request correction or deletion of inaccurate or outdated personal information.
  • Object to the processing of their personal information in certain circumstances.
  • Withdraw consent for the processing of their personal information.

11. Data Retention

Kuuh retains personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

12. Complaints and Queries

Individuals may direct complaints or queries regarding the handling of their personal information to Kuuh’s Information Officer at info@kuuh.co.za.

13. Review of Policy

This policy is reviewed annually or as necessary to ensure compliance with legal requirements and best practices.

14. Conclusion

Kuuh is committed to protecting personal information and complying with the POPIA. We continuously strive to enhance our data protection practices and ensure the privacy and security of the personal information entrusted to us.